Privacy Policy
This policy explains how WestWood Tree Care collects, uses and protects your personal information.
Last updated: August 2026
1. Introduction
WestWood Tree Care ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect the personal information you provide to us, and your rights in relation to that information, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
We may collect the following personal information when you contact us or request a quote:
- Your name
- Your contact details (telephone, email address)
- Your property or site address / postcode
- Details of the tree work you're enquiring about
- Any other information you choose to provide
We do not collect sensitive categories of personal data unless you voluntarily provide it.
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide quotations
- Arrange and carry out our tree care services
- Communicate with you about your quote or booked work
- Send you information you have requested
- Meet our legal and regulatory obligations
We process your information on the lawful basis of legitimate interest (responding to your enquiry) and, where relevant, to perform a contract with you.
4. How We Store & Protect Your Information
We take appropriate technical and organisational measures to keep your personal information secure and to protect it against loss, misuse and unauthorised access. Your information is only accessible to those who need it to carry out their duties.
5. Cookies
Our website may use cookies and similar technologies to help it function properly and to understand how it is used. You can control or disable cookies through your browser settings, though some features of the site may not work as intended without them.
6. Sharing Your Information
We do not sell, rent or trade your personal information to third parties. We may share your information only where necessary to deliver our services (for example with trusted service providers) or where we are legally required to do so.
7. Retaining Your Information
We only keep your personal information for as long as is necessary for the purposes set out in this policy, or as required to meet our legal obligations.
8. Your Rights
Under data protection law you have rights including the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request erasure of your information in certain circumstances
- Object to or restrict processing in certain circumstances
- Lodge a complaint with the Information Commissioner's Office (ICO)
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Email: tommytrees40@outlook.com
Phone: 07717 040 433